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Customer support

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Tech. support, defined.
DIYHosting approaches technical support with a fresh, innovative philosophy; that technical support should not be only about providing the fix or answer, but it should also be provided in such a way that makes you feel comfortable, and leaves you with a genuinely good feeling about your relationship with our staff. Our staff members [some of the most experienced and knowledgeable in the industry] enjoy their job, and it shows with every instance of a support request! Check out our reseller plans now, to see why our staff are commonly acknowledged as one of the best staff rosters around!

Support options:

DIYSupport.com - Our much acclaimed customer support portal reinvents the term 'support center'.

Packed with over 5000 self-help documents and 200+ movie tutorials, the support portal offers an easy to use method to gain instant answers to your questions.

DIYSupport.com also includes a fully operational, and live network status center. Every server and service is monitored publicly here, and provides you with a quick-glance overview at the current network status.

Also integrated with the customer support portal, is a ticket center. This allows you to ask our highly knowledgeable staff a question, at any time of the day!

All this, and much more, and it's only a click away!

Toll free phone support - Do you prefer to speak to a person live? No problem. DIYHosting provides around-the-clock technical assistance via our toll free phone system. Call us at any time of the day, and you'll get one of our friendly staff members ready, willing and able to assist you in any way you wish!